RETURNS
DOMESTIC
We accept domestic returns within 7 days of your order's delivery date. Please ensure the tag(s) are attached and the item(s) is in sellable condition.
Be sure to include this packing slip with your returned item(s).
*Please note customers are responsible for all return label costs unless there is an internal damage or error made by IEMBE.
RETURN INSTRUCTIONS
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Contact our email at Contact@iembe.com and provide details on which item you'll be returning with subject line "Return Item"
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Our team will inform you where to ship off item
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Drop off your package at any USPS location or schedule a pick-up via USPS.com
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Once your package is received and surveyed by our warehouse team, your refund will be processed accordingly.
If you received a damaged item you must notify the Customer Service Team at Contact@IEMBE.com within the 7 days of delivery, with photo verification to receive a replacement, store credit, or refund.